Support & Privacy
We’re building thoughtfully. Here’s what to expect.
Privacy overview
Smart Pet Plate is designed with privacy in mind. Feeding and hydration data stays tied to your account, synced securely, and is never sold. Full legal privacy documentation will ship before public launch — this page is a product overview while we finish development.
Frequently asked
When will Smart Pet Plate be available?
We’re putting the finishing touches on the app and Smart Bowl. Check back soon — we’ll share availability updates here.
Will my pet’s data stay private?
Yes. Data is encrypted in transit, scoped to your account, and used to power insights for you — not advertising.
Do I need Wi‑Fi?
The Smart Bowl syncs over 2.4 GHz Wi‑Fi so the app stays up to date with meals and hydration.
How can I get help?
Support contact options will open at launch. For now, explore Features and Hardware to learn more about the system.